Service | EN | FAQ


A page for frequently asked questions is optional. 

This example is made by us and only customers at Chase Marketing (Chase B.V.) can use this for your website.


How can i reach [COMPANY NAME]?

[WEBSITE URL] is open 24 hours a day, 7 days a week!

For contact trough mail we aim to answer within one working day. ( [EMAIL ADRESS] )

On working days you can contact us trough the phone. If we  don’t answer no  worries, just leave a message and we will get in contact with you.

We are also accessible  trough  social media and WhatsApp.


What is the delivery time?

Within the Netherlands, we aim to get your order delivered between 1-3 working days. Within the Netherlands custom made orders can take 1-7 working days. Within the rest of the European countries, orders will be delivered between 3 to 7 working days. For custom made orders within Europe 3-10 days. Orders placed from a non-European country will have a delivery time of 5 to 20 working days. For custom made cap orders for non-European orders 5-23 days.

You can also find this information at: Shipment Policy


How can i order?

Click on the item you want to order on  [EMAIL ADRESS]. On the product page, select the size. Click on the ‘Add to cart’ button to have the item put in your shopping bag.

Simply repeat that for every item you wish to order. When you are ready to pay, click on the ‘shopping cart’ icon in the top right-hand corner of the page. From here you can navigate to the checkout page.

On the checkout page, please fill out the shipping address, further details, choose your payment method and check “I have read the Terms and Conditions” checkbox. Click on the “place order” button and follow the payment page.


I haven't received a confirmation mail?

Please check your spam mailbox. Still, can’t find an email get in contact through [EMAIL ADRESS]

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